Current Office Updates & COVID-19 Protocols

((NEW))  PHONE UPDATE FRIDAY, DECEMBER 3 and SATURDAY, DECEMBER 4

Due to staffing and unforeseen circumstances we are booked for appointments today, December 3 and our office will be closed tomorrow, Saturday, December 4.
Our after hours triage service is currently handling all sick calls for both days. Please contact your pharmacy for prescription refills.
We certainly appreciate your patience and understanding of any delays in scheduling appointments and apologize for any inconvenience.
Thank you for choosing Greensboro Pediatricians for your family’s healthcare needs.

***Friday November 26, 2021-We will be closing early today at 1pm, and reopen tomorrow
at 9am

Thanksgiving Hours:  Our office will close on Wednesday November 24th, 2021 at 12:30pm, and we will reopen on Friday November 26, 2021.  Have a safe and Happy Thanksgiving!

((NEW)) PHONE NOTICE FOR TUESDAY NOVEMBER 16, 2021
Our phones will be handled by our answering service today from 12pm-2pm.  We appreciate your patience and understanding. Thank you for choosing Greensboro Pediatricians for your family’s healthcare needs.

((NEW)) PHONE NOTICE FOR WED November 17-FRI November 19, 2021
Due to high call volumes, please contact your pharmacy for all prescription refills, including ADHD. All other calls will be handled according to need. We appreciate your patience and understanding. And as always, thank you for entrusting us with your family’s care.

COVID-19 vaccine now authorized for children ages 5-11

Greensboro Pediatricians highly recommends the COVID-19 vaccine for your child if they are 5 years old or older in accordance with CDC recommendations. COVID-19 vaccine is a safe and effective way to prevent COVID-19 and return to normalcy.

What you need to know about Pediatric COVID-19 Vaccination:

  • Pfizer COVID-19 vaccine for ages 5-11 received final authorization on November 2, 2021.
  • Pfizer COVID-19 vaccine for children ages 5-11 is a smaller dose.
  • Pfizer COVID-19 vaccine is a two-dose series that is given three weeks apart.
  • 5-11 year olds may receive Pediatric Dose of Pfizer vaccine.
  • 12-17 year olds may receive Pfizer vaccine.
  • 18 year olds and older may receive Pfizer, Moderna, or Johnson & Johnson vaccine.

For more information:

https://www.aappublications.org/news/2021/11/02/cdc-pfizer-covid-vaccine-children-110221

https://www.cdc.gov/media/releases/2021/s1102-PediatricCOVID-19Vaccine.html

To schedule an appointment for the

FREE pediatric dose of COVID-19 vaccine:

starmed.care/vaccine

www.conehealth.com/vaccine

Walgreens.com

CVS.com

Other resources for the FREE COVID-19 vaccine:

  • Most Pharmacies including Walgreens, CVS, Wal-Mart, and many local pharmacies as well

NC DHHS Vaccine Help Center

1-888-675-4567

https://covid19.ncdhhs.gov/vaccines

https://myspot.nc.gov 

  • Guilford County

http://www.healthyguilford.com

PHONE UPDATE Wednesday, November 10 – Friday, November 12

Due to high call volumes, please contact your pharmacy for all prescription refills, including ADHD. All other calls will be handled according to need. We appreciate your patience and understanding. And as always, thank you for entrusting us with your family’s care.

PHONE UPDATE FRIDAY, NOVEMBER 5

Due to high call volumes, please contact your pharmacy for all prescription refills, including ADHD. All other calls will be handled according to need. We appreciate your patience and understanding. And as always, thank you for entrusting us with your family’s care.

PHONE UPDATE WEDNESDAY, NOVEMBER 3

Due to high call volumes, please contact your pharmacy for all prescription refills, including ADHD. All other calls will be handled according to need. We appreciate your patience and understanding. And as always, thank you for entrusting us with your family’s care.

PHONE UPDATE TUESDAY, NOVEMBER 2

Due to high call volumes, please contact your pharmacy for all prescription refills, including ADHD. All other calls will be handled according to need. We appreciate your patience and understanding. And as always, thank you for entrusting us with your family’s care.

PHONE UPDATE MONDAY, OCTOBER 13

Due to high call volumes, please contact your pharmacy for prescription refills. All other calls will be handled according to need. We appreciate your patience and understanding. And as always, thank you for entrusting us with your family’s care.

PHONE UPDATE MONDAY, OCTOBER 11

Due to high call volumes, please contact your pharmacy for prescription refills. All other calls will be handled according to need. We appreciate your patience and understanding. And as always, thank you for entrusting us with your family’s care.

PHONE UPDATE FRIDAY, OCTOBER 8

Due to high call volumes, please contact your pharmacy for prescription refills. All other calls will be handled according to need. We appreciate your patience and understanding. And as always, thank you for entrusting us with your family’s care.

PHONE NOTICE FOR WEDNESDAY, OCTOBER 6

Due to high call volumes, please contact your pharmacy for prescription refills. All other calls will be handled according to emergent need. We appreciate your patience and apologize for any inconvenience. And thank you, as always, for entrusting us with your family’s care.

PHONE NOTICE FOR SATURDAY, OCTOBER

Our phones will be handled by our answering service on Saturday, October 2. We appreciate your patience and understanding of any delays in scheduling Saturday appointments this may cause, and apologize for any inconvenience. Thank you for choosing Greensboro Pediatricians for your family’s healthcare needs. 

PHONE NOTICE 9/28 AND 9/29

Due to implementing our new medical record system and extremely high call volumes, all our same day sick call will go through our afterhours triage service on Tuesday, September 28 and Wednesday, September 29. Please note, call back times will take longer than normal as this is our answering service. We appreciate your patience and understanding while we transition to our new EMR system in order that we may better serve our patients. And as always, thank you for entrusting us with your family’s care.

UPDATE 9/25/2021

To the patients and families of Greensboro Pediatricians:

The providers and staff at Greensboro Pediatricians appreciate each of you and are honored to care for your children.  We take each of our patients’ health and wellbeing and will continue to do our best to ensure that we put the needs of patients and families first.

We understand that the past year and a half have been very difficult.  The COVID-19 pandemic has disrupted how our children learn and play in addition to the many stresses that have been placed on parents.  Our staff are doing their best to ensure we provide excellent and quality patient care.  We are honored to continue serving the community and certainly humbled by the overwhelming support, kind words, and gratitude we have received.  Your loyalty allows us to continue to grow and care for even more children in the Triad and beyond.

IMPORTANT NOTICE:
Beginning Monday, September 27, 2021, we will be transitioning into a new medical records system.  Temporarily, there will be limited availability for well and sick appointments over the next two weeks as we get acclimated to the new system.  This change will allow us to provide better care and scheduling, as well as, offer virtual visits to our patients.  As we prepare for this change, our phones will remain on our overnight triage recording until 9:30am on Sept 27, so you will be unable to reach us by phone until that time.

Friendly Reminder:
As the rates of COVID-19 continue to increase, we continue to recommend the 3Ws:
Wait 6 ft apart, Wear your mask, and Wash your hands  regularly.  We also recommend COVID-19 vaccine to all patient without medical contraindication starting at 12 years old.

We will continue to provide COVID-19 testing in office to patients with symptoms, however we are not able to provide testing for patients who do not have symptoms.  We recommend going to the NCDHHS website at https://covid19.ncdhhs.gov/about-covid-19/testing/find-my-testing place to find a testing site.
In addition, Cone Health pediatric COVID-19 testing sites:

-Greensboro Women’s Health Care- 719 Green Valley Rd, Ste 101 Greensboro
(Mon, Tues, Wed)
-617 South Main St. Reidsville (across from Annie Penn Hospital)
(Tues & Thurs)
Testing at both sites will be open 5:30-7:30p, appointment required
https://www.conehealth.com/covid-19-information/testing

Once again, we sincerely thank you for allowing us to care for your children and we appreciate your patience as we make this transition to a new medical record system.

Sincerely,
The Providers and Staff of Greensboro Pediatricians

 
RECALL NOTICE! 

Millions of Boppy newborn loungers recalled after 8 infants die

 

UPDATE THURSDAY, SEPTEMBER 16
Due to high call volumes, our phones will be turned over to the after-hours service beginning at 4:00pm. We appreciate your patience and understanding, and thank you for entrusting us with your family’s care.

Effective Tuesday September 7, 2021
Greensboro Pediatricians will continue to offer Covid-19 testing for patients with symptoms.  However, we don’t have the capacity to test patients without symptoms.
We sincerely apologize for the inconvenience this may cause.
Outside testing resources are available below and will be updated as more become available.
If you need a test for clearance at school or daycare and do not have symptoms, please reach out to the resources below for an appointment.
We appreciate your understanding as we are committed to the highest quality patient care at all times.

TEST SITE FINDER (find testing sites here)

June 1, 2021

Additional COVID-19 vaccine locations offering vaccines for ages 12 and up are:

-Select Harris Teeter Pharmacies
To find a location and schedule visit: https://www.harristeeterpharmacy.com/rx/covid-eligibility
-North Carolina Agricultural and Technical Alumni Foundation Event Center
200 N Benbow Rd , 336-334-7500
Offers PfizerModerna and Johnson & Johnson (Janssen) Vaccine(s).
For More info & how to schedule visit: https://www.signupgenius.com/go/8050b49aea923a2ff2-covid1

Also you can visit https://myspot.nc.gov/ for up to date COVID-19 vaccine site locations available in your area.

May 17, 2021

Cone Health Vaccine Sites

Cone Health is offering the Pfizer COVID-19 vaccinations for 12- to 15-year-olds at these main Cone Health vaccination sites:
 
Burlington – Behind JR Cigar Outlet, 2401 Eric Lane
Greensboro – Greensboro Coliseum Special Events Center, 1921 W. Gate City Blvd.
 
Appointments are preferred, but not required. Walk-ins are welcome. To make an appointment go to conehealth.com/vaccine or call 336-890-1188 (Monday through Friday, 7 a.m. to 7 p.m.).
 
Walgreens
Walgreens is also offering the Pfizer COVID-19 vaccine, to find availability or schedule and appointment with them visit https://www.walgreens.com/findcare/vaccination/covid-19
May 12, 2021

The CDC now recommends everyone 12 years and older get the COVID-19 vaccination. Greensboro Pediatricians supports and encourages all who are eligible to receive the COVID-19 vaccine in accordance with CDC and FDA guidelines. At this time, we are not currently offering the COVID-19 vaccine in office. But as vaccinations sites become available in our community, we will share them on our website & Facebook. For more information on COVID-19 vaccines/ locations check out https://covid19.ncdhhs.gov/vaccines

-Guilford County Schools, Cone Health & the Guilford County Division of Public Health are partnering to offer COVID-19 vaccinations to the community & students 14 years and older (with parent permission) for information on sites & times check out  Guilford County Schools

March 31, 2021

Dear Greensboro Pediatrician’s Families,

Guilford County Division of Public Health just announced starting today March 31, 2021 everyone 16 years old and up (Group 5) are now eligible for COVID Vaccines in Guilford County.

“Starting today, a limited number of Guilford County COVID-19 vaccine appointments are available for April 1, April 5, and April 6 for anyone 16 and up thru the county. County Officials note that next week’s appointment allocations, and those moving forward, will continue to be open to everyone.

  • Registration is available online only at www.healthy.guilford.com, until filled.
  • Walk-Ins are not accepted.
  • More appointments are scheduled to open next week.”
For more information and possible additional vaccine locations please visit www.guilfordcountync.gov & check out our Facebook we will continue to post updates as we learn of more locations or helpful tips.
Sincerely,
Greensboro Pediatricians 
March 15, 2021

Starting March 15th group 4 can begin getting their COVID-19 vaccines. Group 4 includes everyone 16 years and up with a chronic medical condition (including Asthma).

Need helping finding when & where to get a vaccine check out:

NC DHHS
Call the NC DHHS Vaccine Help Center phone number or access their website:
WALGREENS
Search and schedule your shot through Walgreens:
GUILFORD COUNTY
Vaccine information and appointment scheduling:
FOUR SEASONS MALL
Schedule an appointment:

 

February 11, 2021

Are you or someone you know having a hard time figuring out when and where you can get a COVID vaccine?

Call the NC DHHS Vaccine Help Center phone number or access their website to find out when and where you specifically qualify to get your shot. You may even be able to schedule an appointment.

1-888-675-4567

https://covid19.ncdhhs.gov/vaccines

 

 

Community letter

 

 

December 7, 2020 
The AAP has updated their recommendations for COVID-19 return to sports guidance. It states COVID-19 infections can result in cardiovascular complications such as inflammation of the heart and abnormal rhythm, even with mild symptoms of the infection. With this in mind Greensboro Pediatricians will require any patient post COVID-19 infection to be seen in office before signing off on returning to play. Thank you for entrusting your child’s care to Greensboro Pediatricians.
For more information on the updated guidelines please follow the link below to the AAP:
October 26, 2020

As this COVID-19 pandemic continues, we strive to maintain a safe environment for our patients, families, and staff. We want to assure you we are taking action to implement any new guideline issues by the Centers for Disease Control and Prevention (CDC) and state health department. As a practice we currently have adapted the following protocols for the immediate future:

  • All visitors & patients over the age of 2 years are to wear a facemask while in the office.
  • For all visits we encourage families to restrict appointments to only the patient and one primary caregiver when possible. Caregivers over the age of 60 and/or with existing lung disease, heart disease or diabetes please avoid our office unless there is no alternative.
  • We are utilizing online registration which includes a COVID-19 questionnaire, for this reason we ask for this to be filled out before coming to the office for your child’s appointment.
  • Our waiting room continues to remain closed, instead we are utilizing patient chat feature which allows us to communicate with patients about their arrival and when to come into the building. Please make sure when scheduling you give our office the best cellphone number to contact you at for that appointment. (Please be aware sometime exceptions are made when applicable)
  • The office continues to step up our cleaning policies from front office to back including extended cleaning between sick and wellness appointments.
  • To limit exposure certain types of appointments may be restricted to set times of the day.
  • Due to higher call volume please be aware of office phone hours are currently 8:00a-12:30p & 2:00p-4:45p.

 

Please let our staff know if you have any questions or concerns and thank you for entrusting your child’s care to Greensboro Pediatricians!

 

June 25, 2020

May 11, 2020

Good Afternoon Patients & Family,

We hope everyone is doing well and staying healthy. We wanted to update you all on some of our new office policies during this pandemic.

First due to social distancing guidelines and minimizing exposure, we have decided to eliminate using our waiting room during this time. We ask families to please wait in their vehicles to ensure their safety and well-being. We will communicate with you via text upon arrival. If you have not heard from us, please call our office. Please inform the office of the best contact number for the date of visit if it is not the main contact number already on file. Please remember to never text and drive, we ask you safely text us back once you are parked in our lot.

Second we are continuing to ask that all patients over the age of 2 and family accompanying them where a face mask when entering the office. Please inform our office if you have any concerns.

Greensboro Pediatricians continues to adapt and take extra precautions in order to meet guidelines and keep our patients, their families, and our staff healthy.

As Always thank you for entrusting your child’s care to Greensboro Pediatricians.

 

 

April 28, 2020
Good Afternoon patients & family,
 
We hope all of you are staying healthy and safe during these unusual times. As many of you know things are always changing during this pandemic, and because of that we are constantly updating office policy to reduce exposure for our patients. With that in mind if you have come into the office in the past few weeks you have noticed our staff has been following CDC guidelines by wearing appropriate personal protective equipment such as masks, gowns and gloves based on the risk of exposure. Starting Wednesday April 29, 2020 we now ask that anyone over the age of 2 coming into the office wear a face mask/covering. Please click here to visit the CDC site for information and instructions on making your own. The city of Greensboro has also started a new project the COVID-19 Face Coverings Project offering free masks to residents, for more information and pick up locations click here
 
We also want to remind our patients that we are here to help you get thru this pandemic. We are still scheduling appointments with extra precautions in place and are here to answer your questions. Please call the office Monday-Friday 8:00a -4:15p (lunch break from 12:30-2) and Saturdays 8:00a-12:00p. If you have urgent medical questions outside of office hours and after hours service is always available. 
 
Thank you for entrusting your child’s care to us here at Greensboro Pediatricians. 
April 20, 2020

At Greensboro Pediatricians, we are currently reserving morning hours for checkups, weight checks and immunizations to help protect our well and newest/youngest patients from potential exposure to illness. Well child care and immunizations are extremely important especially during this stressful time to keep children healthy and resistant to infectious disease. Sick patients will be seen during the afternoon hours or thru our new virtual appointments option. When coming to the office you will see all of our staff wearing masks, we are cleaning exam rooms between each patient and designating rooms for well child care only. We are taking extra precautions at the end of the day, we utilize uv light to further sanitize exam rooms. In addition we are frequently cleaning the waiting room, staggering patients so that families can easily maintain adequate social distance while waiting, and having patients running a fever remain in their vehicles until a rooms is available. Please let our staff know if you have any questions or concerns.

April 3, 2020

March 30,2020

We have made a temporary change in our phone line hours. Our new temporary weekday phone hours are Monday- Friday 8a-12:30p & 2p-4:15p. The office itself closes at 4:30pm. We thank everyone for their understanding as we make some changes while we work thru this COVID-19 pandemic. 

March 26, 2020

 

Greetings to our patients and families:

The providers and staff at Greensboro Pediatricians hope that everyone is staying well, washing their hands and social distancing as much as possible to prevent the spread of COVID-19. Please know that the safety of our patients and families is our utmost concern.

 We understand that this may be a difficult time for your family, and we want to make sure that you can connect with your provider when needed without the inconvenience of leaving your home.

 With this in mind, Greensboro Pediatricians is now offering telemedicine services (also known as telehealth or virtual visits) for a variety of acute issues for our patients ages 2 and over as well as some rechecks of chronic conditions. Several common pediatric illnesses can be diagnosed and treated effectively from the convenience and safety of your home through the use of audio and video visits with our providers. 

 Examples may include:

  • cough and cold symptoms
  • pink eye
  • vomiting and diarrhea
  • rashes
  • seasonal allergies
  • mild sprains/strains 

 

Please call our office at 336-299-3183 for information to determine whether your concern is appropriate for a telemedicine visit.

In these unprecedented times, several insurance carriers are covering telemedicine services as a part of your current health plan. In order to better serve you and your family, please contact your insurance carrier to determine your coverage for telemedicine visits as copays and deductibles may apply.

We also want to remind everyone of our online features, such as making payments on our website or using your patient portal to request refills, appointments, or even message your pediatrician. These features will help give some relief to our busy phone lines & allow you to accomplish things on your own time.  

We at Greensboro Pediatricians continue to strive for excellence in providing quality care to our patients. Thank you for entrusting us with your child’s care. 

 

March 16, 2020

 

Dear Greensboro Pediatricians Families,

We are committed to maintaining a safe environment for patients, families, and staff. As concern and understanding about the novel Coronavirus (COVID-19) grows, we want to assure you we are taking action to implement any new guideline issues by the Centers for Disease Control and Prevention (CDC) and state health department. In light of the potential risks associated with COVID-19 we have adopted the following protocols for the immediate future.

Well Visits:
We will see well visits in the morning hours before sick visits. We are prioritizing those aged 15 months and younger, in order for them not to fall behind on necessary vaccinations. If your child is ill at the time of their well check, you may be asked to reschedule to a different time.

Sick Visits:
All providers will see sick visits in the afternoon. If a sick visit is deemed necessary in the morning our on-call physician will see them in restricted rooms of our building. Please make sure to let us know when booking or call ahead if your child has a fever. All patients presenting with a fever are to be roomed immediately, if there are no rooms available you may be asked to wait in your car to minimize exposure to others. We strongly discourage unplanned walk-in visits during this time.

All Visits:
For all visits we encourage families to restrict appointments to only the patient and one primary caregiver. Caregivers over the age of 60 and/ or with existing lung disease, heart disease or diabetes please avoid our office unless there is no alternative.

Please be aware that staff may be in gowns, gloves, face mask, and eye protection. We do not want to transfer any germs to you and we also want our staff to stay healthy so we can continue to serve you.

Thank you for entrusting your child’s care to Greensboro Pediatricians

 

March 11, 2020

 

Image result for coronavirus

 

We are closely monitoring the evolving Coronavirus (COVID-19) outbreak. The risk of contracting the virus in our area remains low. 

 If you are concerned your child has Coronavirus or you have returned from ChinaSouth KoreaJapanIran or Italy in the past month, please call our office. Do not come to the office without an appointment. In addition we will be implementing protocols during our registering/ check-in process. We appreciate your patience as we take these steps to better treat and protect our patients. 

 We will continue to update you on our website & Facebook as more information becomes available.

 Please refer to these trusted sites for more information : CDC  NC Department of Health and Human Services 

Another good resources is the North Carolina Department of Health and Human Services has set up a hotline for the general public at 1 866-462-3821

 

Thank you for entrusting your child’s care to Greensboro Pediatricians.